Carlos reflects our core at Grupo Parada; a cultural duality that is so important when marketing to a Hispanic consumer base. A Dominican born in the US, Carlos strongly identifies with his cultural background and American nationality. As Managing Partner at Grupo Parada, Carlos helps institutions by leveraging his technical and cultural know-how to drive aggressive strategies that accomplish customer care and retention objectives.
Carlos is known for the measurable impact he has achieved for major brands like Verizon, Sears, Comcast Cable, and GE. At Grupo Parada, his experience guarantees the we focus on client customer satisfaction, and maximize productivity in their outreach campaigns.